FAQ

The library mill rate collected by the City of Regina provides essential funding, but it’s community support that makes Regina’s public libraries truly exceptional.  

Public funding can only cover so much, and that’s where fundraising comes in. By fundraising, we can ensure that our libraries offer the best possible resources, services, spaces, and experiences for everyone.  

Investing in libraries provides our community with the outstanding services they deserve. 

Regina Public Library is a registered Canadian charity. Our Canada Revenue Agency Charitable Business/Registration Number is 11911 4262 RR0001.

Our legal name is Regina Public Library Board. General cheques will also be accepted with our common name: Regina Public Library.

Cheques should be made payable to Regina Public Library and can be sent by mail to:

Development Office
2nd Floor, Central Library
2311 – 12th Avenue
Regina, SK S4P 3Z5

Yes. It’s a way for us to report back on the positive impact you have on our community by supporting the library. It’s also one of the ways we reach out to ask for support.

If you would like to be removed from future mailings, please email supportrpl@reginalibrary.ca or call 306.777.6106 to update your preferences.

Please include your name, mailing address, and email address to ensure we can record your preference.

We value privacy and the protection of personal information. We treat donor information and cardholder information separately, so signing up for a library card doesn’t automatically add you to our mailing list. Occasionally, we access mailing address information from Canada Post for the purpose of fundraising. We might also have your information on file if you donated previously.

If you have any further questions or require additional information, please contact us.

It depends. We may accept non-monetary (gift-in-kind) donations in certain situations.

Donations of items such as art, land, or large items must be evaluated for acceptance and charitable receipts on an individual basis. Generally, charitable receipts are not issued for donations of materials that are listed below.

If you’re considering donating materials (books, DVDs, etc.), here are some guidelines to help you with the process.

Materials must be:

• New – published in the last three years;
• Not already available from the library;
• In good condition;
• Free of mildew, mould, dirt or water damage; and
• Free from excessive spine damage, missing pages, or missing covers.
• Media sets must be complete and include the original case art.

With this in mind, we accept books, DVDs, CDs, video games, graphic novels, and musical instruments. Please ensure each item meets our donation requirements. When in doubt, give only what you would consider as good quality for your own use. Donated materials can be taken to any RPL service desk for review.

If you donate materials that are not added to the library’s collection, they will be offered in a library book sale, donated to a charity, or recycled. The library does not inform donors about the outcome of their materials donations.

Thank you for your ongoing support! If you need help modifying or canceling your monthly donation or updating your credit card details, we recommend reaching out to us directly.

If you want to update financial information, we strongly advise contacting us via phone to ensure the utmost security.

Call 306.777.6106 or email us at supportrpl@reginalibrary.ca.

As a registered charity, we issue tax receipts for eligible donations. We automatically issue receipts for donations of $10 or more.

If you make a one-time donation online, your tax receipt will generally be sent to you via email within 48 hours after your transaction is completed.

For donations made through mail, phone, or dropped off directly at the library, please allow up to four (4) weeks from the time we receive your donation for your tax receipt to be processed and delivered to you.

Tax receipts for monthly donors are issued annually, in February.

We can provide you with a duplicate copy by email or by mail.

Please contact supportrpl@reginalibrary.ca or 306.777-6106 with your name and address. This will help us locate your donation record and the tax receipt.

If there is an error with your tax receipt, contact supportrpl@reginalibrary.ca or 306.777-6106. To send out a new tax receipt, we’ll need you to return the incorrect receipt, or sign a letter allowing us to cancel the incorrect receipt. Once this is complete, we can issue a new receipt.

No. A registered charity can only issue an official donation receipt to the individual or organization that made the gift.